Understanding User Needs
| Dates: | 12 October 2023 |
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| Times: | 12:00 - 14:00 |
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| What is it: | Workshop |
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| Organiser: | Digital Futures |
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| How much: | Free |
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| Who is it for: | University staff, Adults, Current University students |
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Do you have a research project where you are thinking about how to engage external stakeholders in the development of a new digital product or piece of software? Do you have experience in undertaking this sort of research and development?
If this is you, or if you want to know more about how you can do this, then join us for an event on Thursday 12th October from 12 noon to 2pm (Venue TBC). We will begin by presenting our findings from the NERC Digital Solutions Programme (https://www.digital-solutions.uk/) user engagement workshops and then explore different approaches that you can take to understanding user needs. We visited 12 cities, across the 4 countries of the United Kingdom for in person and online events and spoke to nearly 200 users of environmental data. Open Data Manchester, who helped run the workshops, analysed the insights stakeholders provided which helped us map ‘user personas’ and the features they want to see prioritised in the development of a Digital Solutions Hub. The findings from this research have wider relevance to others taking a similar approach.
Would you like to contribute? Do you already do this and would you like to share your approaches? Please contact lucy.forth@manchester.ac.uk if you are interested in sharing your perspective.
Agenda
12:00 Welcome and introductions
12:15 Engaging users – methods and approaches.
12:30 User personas – building archetypes from disparate needs.
12:45 From archetypes to software solutions
13:00 Break-out groups | Learning from others – what’s worked for you?
13:30 Report back from groups.
13:50 What next?
Travel and Contact Information
