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Customer Research Academy

Dates:25 September 2008
Times:14:00 - 15:30
What is it:Seminar
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Factors Associated with Differential Responses to Ambiguous Service Failures across Black and White Consumers. Prof Thomas Baker Clemson University, South Carolina (USA). Dr Tracy Meyer University of North Carolina, Wilmington (USA)

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Rm 4.01
Manchester Business School East
Manchester

 

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