Centre for Primary Care Seminar Series: Dr Ben Brown 'Using Theory to Optimise Clinical Performance Feedback'
|Starts:||13:00 23 Oct 2018|
|Ends:||14:00 23 Oct 2018|
|What is it:||Seminar|
|Organiser:||Faculty of Biology, Medicine and Health|
|Who is it for:||University staff, Current University students|
|Speaker:||Dr Benjamin Brown|
Centre for Primary Care, Division of Population Health, Health Services Research and Primary Care Seminar Series
Dr Benjamin Brown - Centre for Health Informatics / Centre for Primary Care
Clinical performance feedback is a widely used quality improvement technique and core part of any Learning Health System, yet multiple Cochrane reviews show it has variable success. Theory can help understand what variables influence feedback’s success and suggest ways to maximise its effectiveness; however, existing models lack comprehensiveness and specificity to health care. This seminar will present findings from my PhD – awarded earlier this year – in which I addressed these shortcomings by undertaking the first qualitative meta-synthesis of clinical performance feedback interventions. The synthesis informed the development of Clinical Performance Feedback Intervention Theory (CP-FIT), which in turn I used to design, implement, and evaluate novel feedback software for primary care: the Performance Improvement plaN GeneratoR (PINGR). I subsequently undertook a longitudinal mixed-methods study in Salford, which demonstrates that using PINGR may lead to improved care for patients with chronic conditions, and that CP-FIT can successfully model and explain how feedback software can be optimised. I will argue that my PhD adds new knowledge about how feedback interventions work and factors that influence their effectiveness, with relevance for practitioners, researchers, and policy-makers around the world.
Dr Benjamin Brown
Role: GP & NIHR Academic Clinical Lecturer
Organisation: Centre for Health Informatics / Centre for Primary Care, FBMH, University of Manchester
Travel and Contact Information
Seminar Room, 5th Floor